Frequently Asked Questions

Currently, we do not offer website management services for existing websites. However, we can conduct a technical assessment to evaluate the compatibility and requirements of your website. Please reach out to our team for further assistance and guidance. Please email practicesupport@whitecoats.com for more information.

We can provide you with high-quality content for your website. The content will be delivered via email, and you can easily post it on your existing website. Our team will ensure that the content is engaging, informative based on the specialty confirmed during onboarding.

Absolutely! Our team will collect information about your specialty, focus areas, and other relevant details during onboarding. Our medical team will develop content reflecting your specialty, and the blogs will be published per the chosen plan.

Your website will be built on WordPress and will be fully optimized for better visibility and search engine rankings. We ensure that your website follows SEO best practices to attract organic traffic and improve your online presence.

Our SEO optimization includes keyword research, on-page optimization, and technical optimizations to improve your website’s visibility and search engine rankings. We ensure your website is well-optimized to attract organic traffic and reach your target audience effectively.

If you cancel your subscription or it comes to an end, you will lose access to your website and its associated services. However, if you require domain transfers, we can arrange a call with our technical team to assist you in the process. Please contact our support team for further guidance and to discuss your specific requirements. Please email practicesupport@whitecoats.com for more information.

You will need to grant us management or secondary ownership access to your Google Business Profile account so that we can efficiently handle all the necessary tasks.

A Google Business Profile boosts online visibility and SEO. It helps potential patients find your practice in local search results, attracting more patients.

Account creation typically takes around 30 minutes, but verification by Google can take 10-15 days.

To verify your Google My Business listing, you can request a verification code by mail, phone, email, or through the Google My Business app. Follow the instructions provided by Google to complete the verification process.

Including accurate and comprehensive information in your Google My Business profile is essential. This includes your practice name, address, phone number, website URL, business hours, services offered, and a compelling business description. Adding high-quality photos and relevant categories can further enhance your profile’s effectiveness.

Absolutely! We are a trusted and experienced team that follows strict security protocols to ensure the safety of your Google Business Profile account.

WhiteCoats is a digital healthcare platform offering of ValueMomentum Software Services Pvt. Ltd. which is compliant to the various processes & certifications

WhiteCoats leverages industry-standard SSL certificates to facilitate highly secure encrypted data communication between the user device(s) and our secure platform servers.

If you already have a Google Business Profile, grant manager role access to practicesupport@whitecoats.com. We will optimize and manage your account to meet your specific requirements.

Our experienced team will handle posting content on your Google Business Profile. We ensure that the content aligns with your speciality and resonates with your target audience.

Posts may be rejected if they violate Google’s guidelines (due to algorithm updates) or if there are technical issues. Our team will review the rejected posts, make necessary adjustments, and resubmit them to comply with Google’s policies.

We will regularly update your Google Business Profile to reflect accurate information and any changes in your practice. This will be based on the plan you choose with the WhiteCoats Growth plan.

Yes, the content will be the same as we use tools to automate and publish it across both platforms.

No, WhiteCoats will not respond to your reviews. But we can assist you with how you could respond to them.

Absolutely! We will optimize your Google Business Profile with relevant keywords, attractive visuals, and other strategies to enhance your visibility on Google.

We will provide regular reports and insights on the performance of your Google Business Profile, including clicks, calls, and views.

Yes, we have the expertise to efficiently handle and optimize multiple Google Business Profile for your various practice locations.

You will need to share accurate practice information and high-quality images and provide us with login access to your Google Business Profile account.

You can easily reach out to our dedicated support team through phone, email, or our website’s contact form for any inquiries or assistance regarding your Google Business Profile account. Please email practicesupport@whitecoats.com for more details.

In the event that you cancel your subscription or it ends, we will hand over full ownership and control of your Google My Business (Google Business Profile) account to you. You will have the freedom to change your account credentials and manage it independently. It’s important to note that once the subscription is cancelled or ends, we will no longer post content or provide management services for your Google Business Profile account.

You can create a Facebook Business Page by following the simple setup process on Facebook. You can also get in touch with your team to assist you with this.

We handle your Facebook Business Page by updating information (infographics, videos, social days, etc., based on the plan you choose), optimizing your profile, and monitoring performance.

You will need to grant us admin access to your Facebook Business Page so that we can efficiently handle all the necessary tasks.

Absolutely! We are a trusted and experienced team that follows strict security protocols to ensure the safety of your Facebook Business Page.

WhiteCoats is a digital healthcare platform offering of ValueMomentum Software Services Pvt. Ltd. which is compliant to the various processes & certifications.

WhiteCoats leverages industry-standard SSL certificates to facilitate highly secure encrypted data communication between the user device(s) and our secure platform servers.

We will regularly update your Facebook Business Page to reflect accurate information and any changes in your practice. This will be based on the plan you choose with the WhiteCoats Growth plan.

Yes, the content will be the same as we use tools to automate and publish it across both platforms.

Absolutely! We recommend that you stay active and continue publishing and promoting your page. It’s important to engage with your audience through comments and live events as well.

Yes, you can schedule posts in advance on your Facebook Business Page to save time and maintain consistency.

Facebook Business Page reviews provide feedback from patients, which you can manage and respond to.

No, WhiteCoats will not respond to your reviews. But we can assist you with how you could respond to them.

Respond to messages and comments promptly on your Facebook Business Page to engage with patients.

Yes, we will optimize your Facebook Business Page with compelling visuals, relevant keywords, and other strategies to enhance your visibility and reach on Facebook.

We will provide regular reports and insights on the performance of your Facebook Business Page, including reach, engagement, and audience demographics.

Yes, we have the expertise to efficiently manage and optimize multiple Facebook Business Pages for your various practice locations.

You will need to share accurate practice information and high-quality images and provide us with admin access to your Facebook Business Page.

Link your website and other social media accounts to your Facebook Business Page for seamless connectivity. Talk to our team if you need any assistance. Please email practicesupport@whitecoats.com for more details.

You can easily reach out to our dedicated support team through phone, email, or our website’s contact form for any inquiries or assistance regarding your Facebook Business Page. Please email practicesupport@whitecoats.com for more details.

In the event that you cancel your subscription or it ends, we will hand over full ownership and control of your Facebook Business Profile account to you. You will have the freedom to change your account credentials and manage it independently. It’s important to note that once the subscription is cancelled or ends, we will no longer post content or provide management services for your account.

To ensure efficient management of your Instagram account, you will need to grant us access as an administrator or manager. This level of access allows us to handle the necessary tasks and optimize your Instagram presence effectively. Rest assured that we follow strict security protocols to ensure the safety and confidentiality of your account information.

An Instagram page is essential for expanding your practice’s online reach, connecting with patients, and building brand recognition in the digital space. It enables you to share compelling content, engage with your audience, and stand out in the competitive healthcare industry.

Merging a Facebook page with an Instagram page typically takes a few minutes to complete. Once initiated, the process will consolidate the two pages into one, allowing for seamless content management and engagement synchronization across both platforms.

Please email <a href="mailto:practicesupport@whitecoats.com"practicesupport@whitecoats.com for more details.

Absolutely! We are a trusted and experienced team that follows strict security protocols to ensure the safety of your Instagram.

WhiteCoats is a digital healthcare platform offering of ValueMomentum Software Services Pvt. Ltd. which is compliant to the various processes & certifications.

WhiteCoats leverages industry-standard SSL certificates to facilitate highly secure encrypted data communication between the user device(s) and our secure platform servers.

Our experienced team will handle posting content on your Instagram page. We ensure that the content aligns with your specialty and resonates with your target audience.

Our team at WhiteCoats will handle all aspects of content creation and posting on your clinic/hospital’s Instagram page.

We will regularly update your Instagram page to reflect accurate information and any changes in your practice. This will be based on the plan you choose with the WhiteCoats Growth plan.

Yes, the content will be the same as we use tools to automate and publish it across both platforms.

Absolutely! We recommend that you stay active and continue publishing and promoting your page. It’s important to engage with your audience through comments and live events as well.

Respond to messages and comments promptly on your Instagram Page to engage with patients.

Yes, we will optimize your clinic/hospital’s Instagram Page with compelling visuals, relevant keywords, and other strategies to enhance your visibility and reach on Instagram.

No, WhiteCoats will not respond to your reviews. But we can assist you with how you could respond to them.

No, WhiteCoats will not respond to your reviews. But we can assist you with how you could respond to them.

We will provide regular reports and insights on the performance of your Instagram page, including views, reach, engagement, etc..

Link your website and other social media accounts to your Instagram Page for seamless connectivity. Talk to our team if you need any assistance. Please email practicesupport@whitecoats.com for more details.

You can easily reach out to our dedicated support team through phone, email, or our website’s contact form for any inquiries or assistance regarding your Instagram Page. Please email practicesupport@whitecoats.com for more details.

In the event that you cancel your subscription or it ends, we will hand over full ownership and control of your account to you. You will have the freedom to change your account credentials and manage it independently. It’s important to note that once the subscription is cancelled or ends, we will no longer post content or provide management services for your account.

At WhiteCoats, we do not offer a trial period for our services. However, we provide a detailed explanation of our services and features to ensure you are fully informed before making a decision. We believe in the value we provide from the outset.

We offer no-cost EMI options for payment. Contact our team at sales@whitecoats.com for more details.

Yes, we offer a half-yearly payment system. Our annual and half-yearly subscription plans are designed to provide our doctors with the best value and comprehensive services.

After making a payment, it may take a few minutes for our team to process your payment and contact you. Please wait for a while and check your promotions, spam, or junk folder, as our email may have landed there. If you still haven’t received any communication, please get in touch with our team, and we will assist you promptly. Please drop an email at sales@whitecoats.com.

If you require a refund, please get in touch with our team at practicesupport@whitecoats.com, and we will be happy to assist you. We value your feedback and would like to understand why you are dissatisfied. Our team will work with you to resolve the issue and determine the best course of action.