7 Reasons Why Your Practice’s Website May Be Turning Patients Away
September 20, 2024For hospitals, maintaining an active presence on social media is essential to connect with patients, share important health information, and promote services. Posting at optimal times can ensure that your content reaches the maximum audience and garners the highest engagement. Here’s a detailed guide to the best times to post on various social media networks in 2024, specifically for hospitals aiming to reach patients.
1. Facebook
Facebook is a key platform for hospitals to engage with patients, share health tips, and promote events or services. With its broad user base, it offers an excellent opportunity to reach a wide audience.
- Best Times:
- Weekdays: 9 AM to 11 AM, and 1 PM to 2 PM
- Weekends: 10 AM to 12 PM
Why These Times Work: Mornings and early afternoons on weekdays are optimal because users often check their feeds during breaks at work or while they are starting their day. On weekends, mid-morning is effective as users have more leisure time to browse social media.
Content Ideas:
- Health tips and advice
- Announcements about hospital events and services
- Patient testimonials and success stories
- Health awareness campaigns
2. Instagram
Instagram is perfect for visual content, including photos of hospital events, patient success stories, and health infographics. The platform’s visual nature makes it ideal for sharing engaging and informative content.
- Best Times:
- Weekdays: 10 AM to 12 PM, and 6 PM to 8 PM
- Weekends: 9 AM to 11 AM
Why These Times Work: Late mornings and evenings are when users are most active on Instagram. People often check Instagram during their lunch breaks or after work. On weekends, users are more likely to engage in the mornings.
Content Ideas:
- Photos and videos of hospital facilities and events
- Infographics on health topics
- Behind-the-scenes looks at hospital operations
- Stories featuring patient journeys and experiences
3. Twitter
Twitter is ideal for quick updates, health news, and engaging in conversations with patients and the community. Its real-time nature makes it perfect for sharing timely information.
- Best Times:
- Weekdays: 8 AM to 10 AM, and 6 PM to 8 PM
- Weekends: 10 AM to 12 PM
Why These Times Work: Morning and evening hours during weekdays capture users as they start and end their workdays. Weekend mornings are also effective as users catch up on news and updates.
Content Ideas:
- Real-time updates about hospital news and events
- Health tips and quick facts
- Live-tweeting from health seminars or events
- Engaging in health-related conversations and Q&A sessions
4. LinkedIn
LinkedIn is mainly for professional networking, but it can also be used to share hospital achievements, research, and community involvement. It’s a great platform for connecting with other healthcare professionals.
- Best Times:
- Weekdays: 7 AM to 9 AM, and 5 PM to 6 PM
Why These Times Work: Early mornings and evenings during weekdays are when professionals are most likely to check LinkedIn. These times align with the beginning and end of the workday.
Content Ideas:
- Hospital achievements and awards
- Research findings and publications
- Professional development opportunities and events
- Collaborations with other healthcare organizations
5. YouTube
YouTube is great for educational videos, patient testimonials, and virtual tours of your hospital. Video content can be incredibly engaging and informative.
- Best Times:
- Weekdays: 12 PM to 2 PM
- Weekends: 9 AM to 11 AM
Why These Times Work: Midday during the week is effective as users often take breaks and watch videos. On weekends, morning hours are ideal as users have more free time to consume longer content.
Content Ideas:
- Educational videos on health topics
- Virtual tours of hospital facilities
- Patient testimonials and success stories
- How-to guides and health tips
Tips for Hospitals on Social Media
- Understand Your Audience: Know who your patients are and what type of content they find valuable. Tailor your posts to address their needs and interests.
- Consistency is Key: Regularly posting content helps maintain engagement and keeps your audience informed. Develop a content calendar to plan your posts ahead of time.
- Engage with Your Followers: Respond to comments and questions to build a supportive online community. Showing that you care about patient interactions can enhance trust and loyalty.
- Provide Valuable Information: Share content that educates, informs, and supports your patients’ health and well-being. Useful information can include health tips, wellness advice, and updates on hospital services.
- Utilize Multimedia: Use a mix of photos, videos, and infographics to make your content more engaging. Visual content tends to perform better on most social media platforms.
- Monitor Analytics: Keep track of your social media analytics to understand what types of posts perform best. Use this data to refine your strategy and improve future posts.
By posting at the right times and sharing valuable content, hospitals can effectively reach and engage with patients on social media, enhancing communication and promoting a healthier community. Consistent, well-timed posts can lead to increased visibility, better patient relationships, and a stronger online presence.